Overview of Privacy Policy

Privacy Policy - Osler Technology Pty Ltd.

Effective Date: 14 December 2016

This privacy policy applies to the www.oslertechnology.com and sub-domains owned and operated by Osler Technology Pty Ltd (“Osler”, or the “Company”). Osler places the highest priority on protecting the privacy of its registered users ("Users"), as well as others who visit ("Visitors") this Web site ("Site"). Because Osler gathers certain types of information on the Site, this privacy policy ("Privacy Policy") outlines the general terms and conditions surrounding what information Osler collects and how it is used. By registering as a User and/or visiting our Site, you are accepting the practices described in this Privacy Policy.

Information we collect

Osler collects information in a number of ways:

  • On our public website we use Google Analytic to record what website you came from; How long you stay; what kind of computer you use. We use this information to better understand what type of people in aggregate visit our website and what content they are reading. We also, compile aggregate statistics about the number of visitors we receive and the browsers that they use.>
  • When you install the Osler mobile Android or iOS app we may record aggregate non user specific information about the devices being used, version of operating system, browser version, country of download and aggregate number of application installs.
  • When you log-in using the Osler mobile app we may record the originating IP address, device and browser version against your user profile. This information is recorded as an audit trail of general system access and to help detect unauthorized access.
  • Information that you give us. We use various web forms and sign-ups which may require you to provide information such as your name, email address, and phone number to access our software and services.
  • Information that we collect from your use of our services. Osler collects information about the services you use and how you use them, such as visiting pages on our website and interacting with our software and services. This information includes:
    • Log information. We may collect certain information in our logs. This may include:
      • details of how you used our services, such as page visits, how you arrived at our services, and the date and time of your request.
      • IP address.
      • device information including web browser details.
      • cookies that may uniquely identify you or your web browser.
    • Unique identifiers. We may collect unique identifiers during the course of your usage of Osler services, such organisation ID’s, cookie identifiers, and software license ID’s.
    • Cookies and anonymous identifiers. We use various technologies and methods to collect and store information related to the usage of our services. This may include sending one or more web browser cookies or anonymous identifiers to your device.
    • When you purchase Osler’s applications or services (the “Services”), the Company will ask you to provide billing information.
      • How we use that information

        We use the information we collect from our services to protect and improve them. We also use this information to give you tailored content, such as personalised email messages and website experiences.

        When you contact Osler, we may keep a record of that communication for our internal business processes. We may use your email address to inform you about our various services. We use information collected from cookies and other information mentioned above to improve your experience with our services and enhance the overall quality of our services. When we use that information for a personalised experience, we will not associate your cookie or other information with sensitive categories, including race, religion, or sexual orientation.

        We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

        We process and store personal information on servers in several countries around the world.

        We may process or store your personal information on a server in a country outside of where you live.

        Customer Data

        Customers of Osler may electronically submit data or information to the Company’s services (“Customer Data”).

        Osler will not review, share, distribute, or reference any such Customer Data except as provided in the Master Subscription Agreement (“MSA”), or as may be required by law. In accordance with the MSA, Osler may access Customer Data only for the purposes of providing the services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law. Registered users (“Users”) and Guest users, supervisors or assessors (“Guests”) of the Osler services may have additional Customer privacy policies that apply in usage of the Site. Contact your organisation for further details.

        Aggregate Data

        Osler may extract information that does not identify specific Users or transactions (collectively, "Aggregate Data") from User Information, Customer Data, Cookies, and other information collected on the Site and use such Aggregate Data for internal and/or commercial purposes.



        Osler has relationships with various third party providers to maintain and provide services to Osler. These third parties are all bound by confidentiality agreements that protect the privacy of the Osler Users, must utilize information solely for the purpose of providing services on behalf of Osler and are bound to keep any personally identifiable information they receive secure.


        Osler also provides links to other web sites maintained by third parties unrelated to Osler. Please be aware that if you link to another third-party web site, that site is not subject to Osler's Privacy Policy, and Osler has no control over the use of information disclosed on such sites. Osler is not responsible for the privacy practices or content of such other sites. Osler encourages its Users to be aware when they leave the Site and suggests that Users read the privacy policies of each site visited.

        Opting out

        There are several ways you can opt out of the information gathering we have outlined above. For instance, you may set your browser to block all cookies, including Osler cookies. You may request that we remove any data we have collected about you. All of our emails include an unsubscribe link which allows you to opt out from receiving some or all types of electronic communication from us. If you are a Customer User or Guest, you may request that the Customer (your employer, medical school or other institution) disable your user account.

        Information sharing

        We do not share personal information with organisations outside of Osler, except with your explicit consent. If we confidentially store personal information on third party services not owned by Osler, we select those services based on their compatibility with our Privacy Policy.


        This Privacy Policy applies to all of the services offered by Osler, including the Site and all Osler the Osler Services.

        Modification of Privacy Policy

        Osler may amend this Privacy Policy from time to time. The "Effective Date" legend at the top of this page indicates when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Sites. Your use of the Sites following these changes means that you accept the revised Privacy Policy.

        Osler Company Details

        Osler Technology Pty Ltd address is P.O. Box 1008, Noosa Heads, QLD, 4573, Australia. Our Australian Company Number is 602 745 399.


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